Novi Excavation & Septic Experts

"Excellent experience with Logan and the team. They just installed a new septic tank for us and were very professional and timely. Highly recommend. ."

"Logan Carlson and his team helped turn a rough and undeveloped area on the lake shore of Torch Lake at YMCA Camp Torch Hayo-Went-Ha into a beautiful and well groomed infrastructure that will be an amazing and natural playground for children for years to come. This company just gets it when it comes to listening to the customer needs and ideas, sharing their own ideas, and ultimately customizing the job to the customer needs. I highly recommend the quality of their work."

"Actually answered the phone, was very helpful with information and reasonable prices."

"Super fast and easy to work with! Thank you!"

"I recently had a septic pump system fail and reached out to Carlson Outdoor Services. They were able to come out the very next morning, quickly troubleshoot the issue, and provide an immediate quote. What really stood out was their ability to complete the full replacement the same day—it was a huge relief. Their pricing was very reasonable, and they took the time to walk me through how the system works, which I really appreciated. The team was professional from start to finish and made sure everything was cleaned up before they left. Highly recommended if you’re looking for reliable, knowledgeable, and responsive service."

"Logan and Carlson Outdoor Services did a fantastic job! Logan was professional, easy to work with, and made sure everything was done right. The whole process was smooth and the results turned out great. I highly recommend Logan and Carlson Outdoor Services if you’re looking for quality work and great service! 👏"

"Helped me with some septic issues and questions. very kind and professional would recommend."

"Logan and his team did great work in a very quick timeline, even when the outside weather conditions were not ideal."

"Logan has provided phenomenal service each step of the process!"

"Very knowledgeable and respectful."

"Logan and his crew did great work! I called on a Saturday evening with a outside sewer break and Logan took my call during Holiday party times which he will go above means for customers I found out. Logan and his crew were on the job by 1030 next morning did a great job explaining what they were going to be doing and showing you the problem with the camera ."

"Logan did a terrific clearing or driveway after our recent snowstorm. The plowing allowed us to get out of the driveway quickly and off to work ."

"Logan and his team did an amazing job! I shopped around for numerous septic system replacement quotes and Carlson Outdoor Services came in very competitively priced with the others. After stellar reference checks, I decided to move forward. I can’t say enough good things about the team. Pros -Great communication -Excellent work -Competitive pricing -Arrived to the job site bright and early -Well maintained equipment -All team members were polite and friendly -Worked well with health officials Cons -none! I would highly recommend Carlson Outdoor Services and I plan to use there services again! Thanks Logan!"

"I am very happy with the job. Every team member did outstanding work and did it safely."

"These guys do an amazing job. All great people and hard workers! I would highly recommend Carlson outdoor services!!"

"Logan and his employes can do miracles with their equipment! They are fast and careful, respond to your needs quickly and cost effectively. They are prompt and reliable. I would definitely recommend them for your needs."

"Plowed our driveway this morning and did a great job! Thanks so much"

"Really great guy worked with him many times on different job sites very positive and honest person"

"I am so impressed with Carlson Outdoor Services. Logan was kind and took time to answer all of my questions. His work was well done and timely. I already have other projects in mind to send their way. I highly recommend Carlson Outdoor Service."

"Great experience with Carlson Outdoor. Logan is efficient, timely and a job well done. Thanks for helping me out on this snowy morning!"

"Logan was quick and efficient! He plowed our driveway and approach today, came when he said he would and was done in a timely manner. Will definitely use again!"

"Great work . Showed up on time and completed on time . Thank You , Mark C"

"These guys are top notch, 100% satisfied with their A+++ quality workmanship, made the entire stressful process, of having a new septic system completely stress free. I’d recommend them to anyone needing septic system replacement, or repairs. Had the entire old system out, and replaced with the new one in less than a week! Had the tank hooked up and ready to use in hours. My family didn’t even have to wait a day to shower, or use the bathroom. Fast, and the pinnacle of quality. Call them for sure!"

"Highly recommend! We were putting in an above ground pool ourselves this summer. The ground we needed to level was entirely clay. Carlson Outdoor Services was quick to help! Very responsive to communicate with us, on time with everything Logan said, and very professional. I’d probably still be digging and leveling by hand if Logan hadn’t helped! On top of it all, everyone I met was actually a nice person to work with."

"We had a nightmare experience with another septic company that left us in a really bad spot, but thankfully we found Carlsons. From the very beginning, they were professional, responsive, and clearly took pride in their work. A special shoutout to Logan, who came out the very same day to give us an estimate after the other company walked away. That level of service alone gave us so much peace of mind, and he really took the time to explain everything clearly. The entire crew worked hard, paid attention to detail, and made sure the job was done right. You can tell they actually care about the quality of their work and about their customers which something that’s really hard to find these days. We are so grateful to them for turning a stressful situation into a positive one. I wouldn’t hesitate to recommend them to anyone who needs septic work done."

"I'm in the process of selling my home and I needed a sewer scope performed for the buyer. Logan showed up on time and got me the answers I needed. 10/10 would recommend."

"Carlson was very professional and thorough in the inspection of the septic system of the house we are purchasing. They were great at problem solving to access and evaluate the system with a camera."

"Very detailed and professional services !"

"We had an extremely difficult install of a holding tank system in Traverse City and had a hard time even getting local companies to quote the job. Logan not only quoted it at a great price, he traveled to TC and had it done in a week. Excellent clean up of the site afterwards as well. Highly recommend!!"

"Every step of this septic field installation was completely obnoxious until we reached out to Carlson Outdoor Services. We received a quote the same day we requested it from Logan. He walked us through the entire process and we scheduled for the following week. The crew showed up on time and worked through excruciating heat to get our job completed within two days. I am beyond impressed and grateful. The crew kept me updated on inspections and gave honest time frames adjustments that were due to the inspector and rain delays we had. I honestly can’t say enough good things about the entire experience. I would give more stars if I could."

"We hired Carlson to remove our old septic and install a new one,in a different location. The weather held Logan and his team up for a couple days. But once they started it went pretty quick. Finish grade was real good. Would definitely recommend them."

"Had full septic tank replacement done and less than a week. Great crew and team. Came back later in the spring to HydroSeed and repair to lawn. Solid crew and great communication."

"I recently hired Carlson Outdoor Services to replace my septic drain field. The experience exceeded my expectations. Logan did what he agreed to, communicated with me as the job progressed, cleaned up the job site and did a good job of grading the yard when finished. He is conscientious and honest. I would recommend him to anyone in need of septic installation or repair."

"We used this company for a Sign job and I couldn't have been more pleased with the company. Logan is respectful and very understand to work with you. I will definitely be using this company again!"

"We live in an old house that has been having issues with drains and septic for years. We have routinely had to have our drains snaked and septic tank pumped. Our main drain started to back up again and we had a plumber out who informed us the main septic line from our house to our tank completely collapsed. It was probably failing for years and causing most of the issues we were dealing with that no one else caught. Greeeeatttttt. We had to rip apart our deck and trench to the pipe which was completely ruined. We called a few septic companies to come give us a quote and help us figure out what to do. The whole thing was extremely stressful and not being able to use any water in the house left us very frustrated. I am so grateful we called Carlson Outdoor Services. They were the third and last company I called. Logan and his team were incredible. He answered right away and listened to me panic-ramble about a situation I barely understood. He assured me he could come out that day to give us a quote. Logan and Kai came out, assessed the situation and used a camera to show me our pipe had collapsed the rest of the way to our tank. He traced the pipe to ensure the location and gave me a beyond reasonable quote. Even better news was that he could come and do the work the next day! I felt confident about going with Carlson Outdoor which was refreshing as I usually second-guess my decisions. Logan arrived with another worker who completed the job in about three hours! They were SO friendly, ambitious, kind and professional. Everything you want in a service pro and business! They answered all 1,484,393 questions I had and took pictures of the schematics for my husband. They were extremely careful with our gas line and property. Logan even spent time afterwards explaining things about the new setup and showing me the flow from the new clean out to the tank. I appreciate that so much. We can't recommend this company enough! We plan to use Carlson Outdoor for more projects in the future without question. It is so nice to know we have someone local we can trust. We had had some rough experiences and this was truly one of the best! TLDR: HIGHLY recommend Carlson Outdoor Services. Logan and crew are kind, patient, friendly, professional and quick! The service was thorough and the price was very reasonable. They will treat you like family and like your business is truly important to them. Service like that is so hard to come by these days. Call them! You won't regret it."

"The team was great! They came out on short notice when we had an emergency with the septic tank, diagnosed the issue, quickly got all the permits in place, contacted Miss Dig and hit the target date for the new septic tank install. Very pleased."

"Logan did a fantastic Job installing our new septic field. Got it done in 3 days and offered competitive pricing compared to other companies I looked at. Super friendly and always answered the phone right away. The right choice is going with Carlson!"

"Carlson Outdoor Services did a wonderful job on my spring cleanup at my house. Logan and his company are great workers with very fair prices. They made the process super simple and easy to coordinate, and when they were here they were professional and got the job done in a very reasonable amount of time. I highly recommend and will definitely be scheduling more landscaping needs! It saved me so much time and made my yard look amazing. Thank you Logan and Carlson Outdoor Services!"

"Excellent service. Extremely knowledgeable. Taught me a lot along the way. Responsive and timely. Couldn’t have asked for better service. Would easily use again."

"Did an amazing job expanding our driveway to a double driveway with crushed concrete"

"I’ve had the pleasure of working with Logan and his crew multiple times on multiple different projects, they are a great group of hard working people that always get the job done professionally and in a timely manner. If I could give 10 stars I would! Couldn’t recommend enough!"

"Logan is awesome! Could not recommend enough! Very Professional, and does good, honest work."

"Logan is resourceful, driven, and ambitious. He brings his family values to everything he does and takes great pride in his work. It feels like there’s nothing he can’t do, and he does it well. I highly recommend him for all of your projects!!"

"He put in a new septic tank, an underground watering system for my garden as well as an entirely new beautiful rock wall that fits perfectly in my yard all for a very affordable price! If I could give 6 stars I definitely would"

"Logan did a fantastic job in my backyard breaking and removing old concrete, laying a shiny new concrete pad, finishing the grading, and installing seed and straw. He was quick and efficient, priced the job fairly, and was responsive when calling/texting about questions. He is honest and hardworking, and I would recommend him to anyone for their outdoor service needs. My new lawn looks great!"

"Carlson Outdoors delivers exceptional work, and his team is equally skilled and professional. The experience is highly personalized, with regular updates and punctual service throughout the entire process. For any needs related to septic systems, land clearing, or landscaping, Carlson Outdoors is the go-to company to trust."

"Carlson Outdoor provided excellent service for our trenching project. We needed natural gas lines run to our pool and electrical lines to our barn, and they handled the job efficiently and professionally. Their quote was competitive, and we appreciated that there were no hidden costs or unexpected add-ons throughout the process. The work was completed on schedule, and the team was respectful of our property and maintained clear communication throughout. We highly recommend Carlson Outdoor."

"Carlson has Done multiple projects for me while building my new house. Great work, fair price and reliable"

"I employed Carlson‘s to do work at two of my homes. Logan showed up in a timely manner, was very professional and extremely knowledgeable in his craft. His equipment was top-notch and he was a skillful operator. Logan took on a very large and delicate project at my lake home and I was wry satisfied with the work completed. I have since recommended Logan to several of my friends to which he successfully fulfilled their needs as well. I will be using Carlson‘s Outdoor Services again."

"Logan did not work on my house, but I am a fellow contractor and he is very professional and knowledgeable. Highly recommend"

"I had Carlson Outdoor Services replace a grinder pump, and rewire my entire septic system literally on the coldest day of the year (like 2°) he was out there busting up frozen ground and enduring the elements like a rockstar, and doing it at a very reasonable price. I’d totally use him again for other things and would without reservation recommend him to friends & Family. Thanks to Logan Carlson for a job well done."

"Logan built a boulder wall and some patio stairs for us, turned out phenomenal. He was very responsive and fair on pricing, true professional."

"Carlsons outdoor service is second to none, Logan and his team provided excellent and professional service from start to finish. Cody the site manager communicated every step of the way, provided professional services and the installation process of our new drain field was superior and above reproach. I highly recommend Carlsons outdoor services for all Septic and anything else their company provides, choose Carlsons FIRST!!! You will be glad you did. Thanks Logan and team for an outstanding, professional experience!!!!!"